دورات تدريبية باللغة العربية

Course Overview

Stakeholder management involves the systematic organization, monitoring, and enhancement of relationships with stakeholders. The process entails identifying stakeholders, analyzing their needs and expectations, and devising and executing strategies to engage with them. A well-executed stakeholder management process serves as a mechanism for coordinating interactions and evaluating the status and quality of relationships with different stakeholders.
Influencing and persuading both internal and external stakeholders, including vendors, outsourcing providers, customers, and colleagues, are crucial aspects of effectively managing continuous improvement in any process.
By participating in the Essentials of Stakeholder Management training course, you will acquire the skills and competence needed to influence and effectively manage stakeholders. Through the application of various tools and techniques, you will enhance their willingness to embrace change and overcome resistance.

Course Objectives

By the end of this Essentials of Stakeholder Management training course, participants will be able to:
Understand what good stakeholder management looks like
Identify their style of stakeholder management along with the needs of their customer.
Recognize ways of securing stakeholder agreement.
Distinguish the 6 different persuasion styles.
State various methods to build an ongoing relationship
Better understand your own preferences, behaviors, and working styles
Develop a technique to gauge the preferences, behaviors, and working styles of others
Learn how to use that knowledge and understanding to build effective working relationships
Consider your existing stakeholder relationships and what steps you might take to improve those

Course Audience

Essentials of Stakeholder Management training course is ideal for:
Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment

Course Methodology

This course applies a practical and interactive learning approach that blends:
Lecturer-led presentations to provide core concepts and frameworks.
Case studies and real-life scenarios to illustrate best practices in stakeholder management.
Group discussions and role-plays to practice negotiation, communication, and conflict resolution skills.
Practical exercises and simulations to apply stakeholder mapping and engagement strategies.
Action planning sessions to ensure participants can transfer learning to their workplace.

Course Outline

Stakeholder mapping
Analysis models and tools
Who to influence?
Creating your own stakeholder mapping model
What makes them tick?
Considerations from stakeholder mapping
Use of position, knowledge or personal power
Personality preferences
Identify your own preferences
How are different types influenced?
How to influence others
Influencing strategies
Road map to successful influencing
Different types of influencing strategies
Push and pull type behaviors
Tools, skills and behaviors of effective influencing
Effective communication
Communication preferences
Managing conversations with stakeholders
Selecting communication methodologies to get your messages across

Certificates

On successful completion of this training course, HighPoint Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Upcoming Courses

Cairo - Egypt
02-06 Nov 2025
$3950
Cairo - Egypt
09-13 Nov 2025
$3950
Cairo - Egypt
16-20 Nov 2025
$3950
Cairo - Egypt
23-27 Nov 2025
$3950
Cairo - Egypt
30 Nov-04 Dec 2025
$3950
Cairo - Egypt
07-11 Dec 2025
$3950
Cairo - Egypt
14-18 Dec 2025
$3950
Cairo - Egypt
21-25 Dec 2025
$3950
×
High Point High Point

Hello! 👋
How can we help you today?